In order to create a transparent work relationship, we have outlined as requested what is considered billable and non-billable.
Billable tasks include:
- Deliverables
- Research
- Revisions
- Travel costs
- In-person meetings
- Support after project completion unless included in package
Non-billable tasks include:
- Proposal writing (and any revisions thereafter)
- Invoicing and administrative tasks
- Internal company meetings
- Employee development and training
- Correspondence via email, video chat or phone while the project is being completed
- File management
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